Chapter 1 General Terms and Conditions

Article 1 [Purpose]
This Membership Terms and Conditions (“Terms and Conditions”) specifies condition and procedures of the use of starex website Service (“the Service”) and rights, obligations, and responsibilities of Cheil Industries Inc. starex (“the Company”) and members.

Article 2 [Definition of Terms]
The following lists the definition of terms used in this Terms and Conditions:
1. "Members" refer to those who make an agreement with the Company to use its services and receive Member ID and password.
2. "Service Agreement" allows visitors to sign up for membership by agreeing with the Company’s Terms and Conditions and Personal Information Protection Policy and filling out the Membership Sign-up Form and receive their own User ID to be able to use services.
3."User Information" refers to users’ personal information, including name, Citizen Registration Number, and contact information, which is required when signing up for membership.

Article 3 [Validity and Update]
① This Terms and Conditions is validated as it is posted on the Company’s starex website or notified to members in any other way.
② When updating the Terms and Conditions, the Company shall clarify the date and reason of update and post it along with the existing Terms and Conditions on starex website from seven days to a day in prior to the date of application. The updated Terms and Conditions is validated on the date of application.
③ Members can stop using services and terminate their membership if they do not agree with the new Terms and Conditions. If they do not reject to the new Terms and Conditions despite that the Company notices all rejections shall be made within seven days from the validation of new Terms and Conditions, the Company considered that they have agreed to the new Terms and Conditions.
④ Members must fulfill their duties based on the new Terms and Conditions and the Company is not responsible for their losses or disadvantages caused by failing to understand the new Terms and Conditions.

Chapter 2 Service Agreement

Article 4 [Establishment of Service Agreement]
① Service Agreement is established when a user selects “Agree” below the Company’s Terms and Conditions and fills out the Company’s Membership Application Form (“the Application Form”) to apply for the Service Agreement and obtains the Company’s approval.
② By selecting “Agree” and filling out the Application Form, a user verifies that he/she has understood the Terms and Conditions and agreed to comply with them.
③ Selecting “Agree” in Article 1 includes accepting the use of all services, including e-mailing and newsletters, which the Company provides via starex website.

Article 5 [Service Use Application]
① In order to use the Company’s services, users shall fill in the Application Form and apply for the service use.
② User information provided on the Application Form is considered confidential. Users who do not provide confidential information cannot be protected by law and may be open only to limited service use.
③ Users must provide their name and Citizen Registration Number (“personal identification") and those who do not provide personal identification do not have any rights to use services.
④ Children under 14 years of age need to submit the designated approval form by the legal guardian.
⑤ Stealing others’ personal identification (hereinafter refers to "name and/or Citizen Registration Number") for unjustified purposes might result in deletion of user ID without notification and punishment based on related laws, such as Citizen Registration Law.

Applying for the service use based on this Terms and Conditions is equal to agreeing with the Company’s collection and use of user information and verifying the compliance with the Company’s notification concerning its policies, such as "Personal Information Protection Policy" and "Property Rights Policy" and the use of its services.

Article 7 [User Information Protection and Use]
① The Company shall use lawful and justified measures to gather minimum user information for the Service Agreement in compliance with related laws and the Company’s "Personal Information Protection Policy."
② The Company shall enact and observe “Personal Information Protection Policy” to protect user information based on related laws.
③ The Company’s "Personal Information Protection Policy" is not applied to other linked websites (hereinafter refers to "websites not operated by the Company").
④ The Company may disclose user information when government administration or investigation institutions demand access to or submission of user information based on related laws, such as Telecommunication Secrecy Protection Act and Information Network Promotion and Information Protection Act.
⑤ The Company is not responsible for user information disclosed by members’ misconduct.

Article 8 [Disapproval of Service Use Application]
① The Company may disapprove of service use application in any of the following cases:
1. If information on application form is not confidential (no personal identification or stealing others’ personal identification);
2. If approval is impossible by users’ misconduct;
3. If application form lacks required user information;
4. In other cases of violation of this Terms and Conditions.
② In the following cases, the application may be put to pending:
1. If the Company lacks capacities to add more members;
2. If the Company has business or technical problems;
3. In other excusable cases.
③ The Company may limit access of minorities and children under 14 years of age are required to submit an approval from their legal guardians to apply for membership.

Article 9 [Change of Agreement]
① In the following cases, the Company may notify the user to terminate his/her membership and sign up again using a different user ID.
1. If user ID is similar to user’s phone number or Citizen Registration Number and might violate his/her privacy;
2. If user ID is frowned upon by others or is not ethically acceptable;
3. In all other acceptable cases.
② It is users’ responsibility to modify "Member Information" immediately when user information is changed.

Article 10 [Assigning and Managing User ID]
① The Company shall assign user ID and password based on this Terms and Conditions.
② User ID cannot be changed, except for the cases listed in Article 9 Paragraph 1. To change user ID for inevitable causes, one must terminate initial Service Agreement and reapply for membership again.
③ Members are fully responsible for any losses or third-party abuse of their user ID and password caused by their incaution.
④ Members can access Member Information page on our website and modify their information anytime. However, basic information, including name, Citizen Registration Number, and user ID, cannot be modified.

Chapter 3 Rights and Obligations of the Company and Members

Article 11 [Company Obligations]
① Unless there are acceptable reasons, the Company shall allow its users to use desired services on the desired date of service initiation.
② The Company shall make efforts to make it convenient for users to make, modify, and terminate the Service Agreement.
③ When service facilities causes abnormalities and cannot provide continuous and stable services, the Company must immediately repair or restore them unless there are acceptable reasons. The Company does not take responsibility for any inconveniences with service use that are not caused by its misconduct.
④ The Company shall build a security system and post and observe “Personal Information Protection Policy” to protect its members’ personal information.
⑤ If the Company intends to use user information in a way that exceeds the scope of use on its notification or this Terms and Conditions despite Paragraph 4 above or disclose it to a third party, the Company must personally contact the members and obtain their approval.
⑥ The Company must establish technical and managerial measure to guarantee security and confidentiality of members’ user information as stated on "Personal Information Protection Policy."
⑦ The Company must immediately process members’ opinions and complaints that are proven to be valid and acceptable. If an opinion or complaint cannot be processed immediately, the reason of delay and the expected processing schedule must be notified.

Article 12 [Abolition of User Information]
① The Company shall immediately abolish user information when user information fulfills its purpose. However, user information is not abolished in the following cases:
1. If user information needs to be preserved according to related laws, such as Consumer Protection in e-Commerce Regulations and the Commercial Law;
2. If a certain period of preservation is notified or clarified to members in advance;
3. If individual member agreed to longer preservation of information.
② The Company shall clarify the preservation of user information from Paragraph 1 in its "Personal Information Protection Policy."

Article 13 [Member Obligations]
① Members’ personal information on Membership Application Form or provided for member information modification must be confidential. If their information is proven to be incorrect or to have stolen other’s personal identification (or information), they cannot insist any rights.
② Members must comply with all regulations and related laws, including this Terms and Conditions and other regulations and policies provided by the Company, and must not interfere with the Company’s business or damage its reputation.
③ Members must observe all related laws and are subject to punishment in case of violations.
④ Unless otherwise stated in related laws or the Personal Information Protection Policy, Members are responsible for all consequences following their incautious control or abuse of user ID and password.
⑤ Members cannot transfer, present, or offer as security their rights to use service or access information.
⑥ Members must not use the service to violate others’ rights, such as the intellectual property rights of the Company or third parties.

Article 14 [Access to and Modification of User Information]
① The Company must immediately verify personal identification and provide service when a member intends to access or modify user information online using user ID or by visiting the Company.
② The Company must allow members to access and modify their information on the Member Information page.
③ When a member requests the Company to modify his/her user information as stated in Paragraph 1, the Company cannot use his/her user information until it is completely modified.

Article 15 [Termination of Agreement]
① The Company must immediately verify personal identification and provide service when a member intends to terminate membership online using user ID or by visiting the Company.
② The company must make it convenient for members to terminate their agreement with collection, use, and provision of user information on the Member Information page.

Article 16 [Complaints]
① The Company must establish procedures to receive and process members’ complaints concerning user information.
② The Company must receive and process members’ complaints via phone, e-mail, 「Customer Center」 or 「Human Rights Violation Report Center」, or other appropriate measures.

Chapter 4 Termination of Agreement and Limited Access

Article 17 [Termination of Agreement and Limited Access]
① When a member intends to terminate Service Agreement, he/she may use Member Information page to apply for termination.
② If a member commits what is listed in Article 18 or the following, the Company may terminate Service Agreement, stop providing service, delete user ID to limit access partially or completely and may report the violation to a criminal investigation institution.
1. If a member fails to comply with Member Obligations in this Terms and Conditions;
2. If a member spreads computer virus programs that cause abnormality of information/communication equipments or information destruction;
3. If a member collects and stores user information (user ID, password, Citizen Registration Number, etc) without the Company’s approval or uses other’s personal identification to make transactions;
4. If a member unlawfully duplicates, publishes, broadcasts, transmits, or use for profits the Company’s information posted on its website;
5. If a member violates related laws, such as criminal law, minority protection law, and information and communication law;
6. If a member has more than one user ID;
7. If a member behaves unethically and causes social disorders while using service;
8. If a member changes the Company’s client program, hacks its server, or randomly alters/modifies its postings;
9. If a member impersonates as service administrator, worker, or officer;
10. If a member intentionally provides incorrect information to apply for service or modify user information;
11. If a member does not use service for a long time and does not reply to the Company’s inquiry concerning his/her use of service;
12. If a member damages or intentionally interferes with the service for no reason.
③ If a reason of disapproval listed in Article 8 Paragraph 1 is discovered after approval, the Company may notify it to the member via e-mail or phone and terminate the Service Agreement.
④ The Company holds copyrights, design rights, and other intellectual property rights that relate to its services and postings and any user is not allowed to duplicate, transmit, publish, or distribute them for profits or provide them to a third party.

Article 18 [Members’ Postings]
If a member’s postings or information falls into any of the following items, the Company may delete them or reject their registration with no prior notification.
1. If a member speaks ill of or frames another member or a third person and damages his/her reputation;
2. If a member posts something that is unethical;
3. If a member’s posting is proven to relate to a crime;
4. If a member’s posting violates intellectual property rights or other rights of the Company or a third person;
5. If a member exceeds the Company’s designated posting time;
6. If a member links or posts sexually lascivious contents or websites (includes providing an URL to such website);
7. If a member attaches spyware or other malignant codes to his/her postings to interfere with other users and the Company’s business;
8. If a member posts contents that are harmful to minorities without following the Company’s process of posting such contents as required by law or transmits or exhibits such contents without providing measures to limit access of minorities;
9. In cases of other postings that violate this Terms and Agreement or related laws.

Article 19 [Use of Postings]
① If a member posts a posting, it is considered that he/she has agreed with the company’s duplication, transmission, or compilation of its contents, provision of the contents to the public press, and permission for other members to scrap, duplicate, and transmit the posting.
② If the Company intends to use a member’s posting in a way not listed in Paragraph 1 for profits, the Company must contact the member via phone, fax, or e-mail and ask for his/her approval. However, if the member’s contact information is not valid or if the member does not respond to the Company’s inquiry within the designated length of time despite that failing to respond will result in the use of posting in a way desired by the Company, the Company may use the posting.
③ If the Company uses a member’s posting for profits, the Company may provide the member with certain rewards or cyber money for service use.

Article 20 [Termination of Service]
① The Company may temporarily stop the service for urgent system inspection, expansion, or replacement without a prior notice and may completely stop the service when it is reasonable to replace the existing system with a new service system.
② The Company may limit or stop all or parts of its service in case of system abnormality, excessive volume of traffic, or other inevitable events that interfere with normal service. In this case, however, the reason and duration of system shutdown shall be notified to members in advance or afterwards.
③ The Company may stop the service in case of natural disasters, wars, etc or in case electric/communication service providers stop providing services or cannot provide normal services.

Article 21 [Information Provision]
① The Company may provide users with information and advertisements that relate to their service use via e-mail or other measures and members may reject receiving such information and advertisements on "Member Information."
② Even if a member rejects e-mail subscription, the Company may e-mail important notices, such as changes to this Terms and Conditions, Personal Information Protection Policy, and other critical sales policies.
③ The Company may request additional information for better services or other purposes with members’ consent.

Chapter 5 Compensations

Article 22 [Compensations]
① The Company does not compensate for members’ losses unless the Company is proven for its intentional cause or gross negligence.
② The Company is not responsible for it if a member fails to find what he/she expected from its service or if a member’s selection and use of service data results in losses.
③ The Company is not responsible for service abnormalities that are caused by members’ misconduct.
④ The Company is not responsible for the truthfulness, reliability, and accuracy of members’ postings and transmissions and all other data which members receive from its service.
⑤ The Company is not responsible for it if two or more members or a member and a third person used its service to make transactions and resulted in losses.
⑥ The Company does not intervene in disputes between two or more members or a member and a third person that are not caused by its misconduct.
⑦ The Company is not responsible for members’ losses caused by inevitable (unintentional) system abnormalities or loss of data during maintenance, inspection, repair or replacement of its servers and other equipments, by a third person’s attack, by spread of a new type of computer virus which does not have well-known solutions, and other inevitable accidents.
⑧ If other websites are linked to starex website using hyperlinks, the Company is not responsible for members’ losses caused by using these websites.

Article 23 [Disputes and Court Jurisdiction]
① Members must use the Company’s 「Customer Center」 or 「Human Rights Violation Report Center」 to address and solve problems that relate to their intellectual property rights, reputation, and personal information.
② If a dispute concerning the service use leads to a lawsuit, the court shall be selected by Korea’s Civil Proceedings Act.

Additional Clause
[Validation] This Terms and Conditions is validated on January 1, 2007 and replaces the existing Terms and Conditions that was used since October 25, 2003.


Inquiries: Please contact starex@samsung.comfor further questions regarding service use.